Financial Management Solutions to Help Law Firms Better Serve Clients and Optimize Profitability

Coyote truly partners with its clients. In fact, they worked closely with our firm to develop and implement the software’s budgeting feature. They listened to our needs and worked with us to create an outstanding feature that is a favorite of my partners and has allowed us to track fees and expenses throughout the month and avoid unpleasant conversations with clients. There are countless other ways in which they have taken feedback from our firm and others to create new features or improve upon existing ones. It has the amazing features it does because it listens and directly implements the feedback from its customers. Where other companies say, “Sorry, we don’t do that,” Coyote says, “We can make that happen.”

After converting from an antiquated accounting program to Coyote, I have a rather large list of how the various Coyote modules have improved our processes and efficiency, but will always emphasize the incredible level of support we receive from the Coyote team. Having attended the user conference, I love having names with faces and genuinely wanting to know how the team member’s day is going. The client support is responsive and genuine, and the product continues to develop with the input of users.

Best customer service and response time. As a Firm Administrator, this means a lot. We are constantly under deadlines and promptness is key for us.

Coyote has made it easier during the pandemic because although I am working from home, I can still get my questions answered and step by step assistance. So in actuality, I am not really alone.

I am very pleased with Coyote, I appreciate everyone’s help from the service desk, to administration. The system is very easy to use...makes billing so much easier.